NON Delivery of US MAIL
Some of us in Oak Meadows have been experiencing serious problems with mail delivery from the U.S. Post Office on Old Galveston Road.
This past Wednesday, I personally went to the Post Office to speak with the manager, Ms. Buckley, and make my concerns known.
Are you aware that this problem has been going on since January of this year?
If we receive our mail two days a week, we are lucky. If we receive it three times in one week, I feel like I should be jumping up and down!
What concerns me most is that, so far, I appear to be the only one actively complaining, even though I have posted the Post Office’s telephone number several times and encouraged residents to report their own problems.
Today, I am preparing an official complaint because we have access to Informed Delivery, which shows us what pieces of mail are scheduled to be delivered. Yet, in some cases, we are still waiting eight days later for mail that we were notified was coming.
If Informed Delivery shows that our mail was processed and is on its way, but it has not been delivered for more than a week, then we have to ask:
WHERE IS OUR MAIL?
At this point, I have four Oak Meadows neighbors who are willing to sign onto my official complaint letter.
After speaking with Manager Ms. Buckley today, she kindly asked that we give the Post Office two weeks to correct the problem. I am willing to give them that opportunity.
In the meantime, I will have my complaint letter prepared and ready to go. If the situation has not been corrected, I will deliver the complaint personally to the Post Office manager and also send it to our U.S. Senator, our U.S. Congressman, and the appropriate U.S. Postal Service officials.
This is not about being difficult. It is about receiving the mail that belongs to us.
I encourage any Oak Meadows resident who has been experiencing missed, delayed, or inconsistent mail delivery to please speak up and report it. The more residents who document the problem, the stronger our case will be.
Oak Meadows deserves reliable mail delivery.